The contact details of Consumer Grievance Redressal Forums CGRF are as under:
CGRF-BRPL Sub- Station Building Sector-V, Pushp Vihar, Near Saket Court Complex New Delhi- 110017 Tel : 8468952631, 8468935702 Fax: 011-29564400 Email : cgrfbrpl[at]gmail[dot]com
CGRF-BYPL Sub- Station Building Shakti Kiran Building Karkardoorna, Delhi- 110092 Tel: 8010939760 Fax: 011-22384886 Email : cgrfbypl[at]hotmail[dot]com
CGRF-TPDDL TPDDL Sub- Station Building Police Colony, Model Town-II Delhi-110009 Tel: 27466601-03, 27463809 Tel.Fax: 011-27466603 Email: cgredressal[dot]forum[at]tatapower[dash]ddl[dot]com
CGRF-NDMC Shop No. 67-68 amp; 71-73 Shaheed Bhagat Singh Place Gol Market, New Delhi- 110001 Tele-Fax: 23340781 Email: ecgrfndmc[at]gmail[dot]com
In case of consumers who are not satisfied with the disposal of grievance by the CGRFs, Delhi (i.e. CGRF-BRPL, CGRF-BYPL, CGRF-NDMC amp; CGRF-TPDDL), they may consider moving an appeal before the Hon’ble Electricity Ombudsman which is the appellate body set up in accordance with the provisions of Section 42(6) of the Electricity Act 2003and the contact details of the Electricity Ombudsman and office of Electricity Ombudsman is given below:
Electricity Ombudsman B-53, Paschimi Marg, Opp.Tagore International School Vasant Vihar, New Delhi-110057 Tel: 26144979, 26141206 Fax: 26141205 Fax: 011-29564400 Email: elect_ombudsman[at]yahoo[dot]com
The Secretary O/o Electricity Ombudsman B-53, Paschimi Marg, Opp.Tagore International School Vasant Vihar, New Delhi-110057 Tel: 26144979 Fax: 26141205 Email: elect_ombudsman[at]yahoo[dot]com