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Grievance

The contact details of Consumer Grievance Redressal Forums CGRF are as under:

CGRF-BRPL
Sub- Station Building
Sector-V, Pushp Vihar,
Near Saket Court Complex
New Delhi- 110017
Tel : 8468952631, 8468935702
Fax: 011-29564400
Email : cgrfbrpl[at]gmail[dot]com
CGRF-BYPL
Sub- Station Building
Shakti Kiran Building
Karkardoorna, Delhi- 110092
Tel: 8010939760
Fax: 011-22384886
Email : cgrfbypl[at]hotmail[dot]com
CGRF-TPDDL
TPDDL Sub- Station Building
Police Colony, Model Town-II
Delhi-110009
Tel: 27466601-03, 27463809
Tel.Fax: 011-27466603
Email: cgredressal[dot]forum[at]tatapower[dash]ddl[dot]com
CGRF-NDMC
Shop No. 67-68 amp; 71-73
Shaheed Bhagat Singh Place
Gol Market, New Delhi- 110001
Tele-Fax: 23340781
Email: ecgrfndmc[at]gmail[dot]com

In case of consumers who are not satisfied with the disposal of grievance by the CGRFs, Delhi (i.e. CGRF-BRPL, CGRF-BYPL, CGRF-NDMC amp; CGRF-TPDDL), they may consider moving an appeal before the Hon’ble Electricity Ombudsman which is the appellate body set up in accordance with the provisions of Section 42(6) of the Electricity Act 2003and the contact details of the Electricity Ombudsman and office of Electricity Ombudsman is given below:

Electricity Ombudsman
B-53, Paschimi Marg,
Opp.Tagore International School
Vasant Vihar, New Delhi-110057
Tel: 26144979, 26141206
Fax: 26141205
Fax: 011-29564400
Email: elect_ombudsman[at]yahoo[dot]com
The Secretary
O/o Electricity Ombudsman
B-53, Paschimi Marg,
Opp.Tagore International School
Vasant Vihar, New Delhi-110057
Tel: 26144979
Fax: 26141205
Email: elect_ombudsman[at]yahoo[dot]com



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